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Free shipping on orders over $75.00 (Free Same-Day Local Delivery Within 5km of Store)
Free shipping on orders over $75.00 (Free Same-Day Local Delivery Within 5km of Store)

Shipping Policy

HOUSE OF VAPES is offering FREE STANDARD SHIPPING* on all online orders of $75 and more

IMPORTANT - SHIPPING DELAYS

Please note: due to COVID-19, our carriers are currently experiencing significant delays that are unfortunately outside of our control. You can expect an additional 2-5 days for your order to be delivered and up to 5 days before you see any movement on your tracking ID after receiving the shipping confirmation email. 

Thank you for your understanding and we’re here for you if you have any questions!

Estimated Shipping Times

Typically, In-stock orders placed before 1:00 PM EST will go out the same day. We ship Monday-Friday in accordance with Canada Post.

British Columbia: 3-5 days
Alberta: 2-4 business days
Saskatchewan: 2-4 business days
Manitoba: 2-4 business days
Ontario: 1-3 business days
Quebec: 1-3 business days
Newfoundland: 3-5 business days
New Brunswick: 3-5 business days
Nova Scotia: 3-5 business days
Prince Edward Islands: 3-5 business day

SHIPPING POLICY

House of Vapes is offering FREE STANDARD SHIPPING* on all online orders of $75 and more, after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders. This offer does not apply to orders being shipped to Nunavut, Yukon, the Northwest Territories.

For orders up to $74.99, we charge a nominal fee of $10 at checkout

We reserve the right to cancel orders we deem unreasonable to ship for free. We will give you the option to pay for shipping on these items.

In the event your item is not successfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.

Once your order has been shipped, you will receive an email with your tracking and shipping information.

Tracking numbers are automatically generated when we print your shipping label during order processing. An email containing the tracking number with the subject "Your order has shipped!" is then sent to the email address you provided during checkout.

Please check your email's "spam" folders if you did not receive a tracking number

Order changes or cancellations are possible. Please contact us as soon as possible and we will do our best to accommodate any changes as long as the order has not yet been shipped. Once an order has shipped, you must return the package to us prior to receiving a refund, shipping fees are not refundable.